You can contact Funrise Customer Support by email, phone or mail. Please remember to include your address and phone number when sending an email. Thank you.
Customer Support Hours
Monday to Friday
9:00 am – 5:30 pm Pacific Time
7811 Lemona Avenue
Van Nuys, CA 91405
Toy Safety Message
Funrise Inc. shares consumers’ concerns about the recent recall of toys. Funrise Inc. goes to great lengths in making sure our toys meet all safety regulations set forth by our Federal Government. Every single product we manufacture and market is tested throughout the manufacturing process, both internally as well as by independent testing labs confirming safety and compliance with all regulatory safety standards. Additionally, once our toys reach the US they are tested once again by independent testing agencies as required by the retailers we sell to in the United States. Even with the recent recalls, toys made for sale in the United States are among the safest in the world. Funrise’s number one concern will always be the safety of children.
Click here for a list of Funrise locations worldwide.